Digital ARC, LLC’s Privacy Policy

Commitment to Privacy.

Digital ARC, LLC (“Digital ARC” or “We”) is committed to respecting your privacy while you use any of its services, products and websites.  This Privacy Policy applies to Digital ARC’s websites and any of its services and products that reference or incorporate this Privacy Policy. (Specific sites, services, and products may have additional specific privacy policies.) Submission of personal information to Digital ARC’s website or any of its Services constitutes agreement to this Privacy Policy and consent to the collection and disclosure of personal information according to the terms of this Privacy Policy.

The purpose of this Privacy Policy is to inform you how Digital ARC will handle your personal information, how you can make changes to or correct your personal information, and what options you have concerning the collection, use, and access of your personal information.   

Definition of Personal Information.

For purposes of this Privacy Policy, “personal information” is information that can identify, relate to, describe, is reasonably capable of being associated with, or could reasonably be linked with a particular natural person or household directly or indirectly, or information that is specifically related to that identifiable natural person, such as a name, address, phone number, email address, identification number, online identifier, social media account information, payment card number, or other similar identifiers.  It can also include device identifiers, an internet protocol address, data and telemetry when such data is linked to a particular person’s device and can identify that person.

Collection of Your Personal Information.

When you use Digital ARC websites, services, and products, we may collect data about you, including personal information.  In some cases, we utilize trusted third parties (such as a credit card processor) to collect personal information on our behalf.  We may also obtain personal information from trusted third parties.  

When we collect personal information from you, our intention is to implement a legitimate business purpose, such as:

  • Establishing an account;
  • Providing customer service and enhancing your experience in using our website, services, and products;
  • Processing payment transactions and orders for services or products;
  • Sending you marketing communications; 
  • Establishing and enabling services, products and features you have requested from Digital ARC;
  • For employment purposes.

Cookies and Other Technologies.

Digital ARC’s websites, services, and products may use cookies and other technologies such as pixel tags and web beacons.  We use these technologies for such reasons as helping us to understand which parts of our websites people have visited, to evaluate the effectiveness of web searches and advertisements, and to better understand the behavior of users of our website, services, and products.  Information collected by cookies and other technologies is generally considered nonpersonal information. However, to the extent that cookies or other technology gather information that can be linked to a particular person, then we treat such information as personal information under this privacy policy.   If you do not want us to use cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to use a cookie in your browser. If you choose to disable cookies in your browser, you can still visit our website and use our services and products; however, your ability to use some of our services may be affected.

Personal Information of Third Parties.

Should you provide Digital ARC with the personal information of a third party, you are representing to Digital ARC that you have the full permission of that third party to do so.  Third parties may unsubscribe from any further communication from Digital ARC by writing to Digital ARC, LLC, Attn: Privacy, 1723A Marsh Road, Suite 117, Wilmington, DE 19810, USA, or by emailing us at info@wearc.com.

Uses of Your Personal Information.

We may use your personal information for business operation purposes,  compliance with legal obligations, performing a contract to which you are a party, delivering or marketing our services, products, and website, and other legitimate purposes permitted by applicable law.  

Some examples of ways in which we may use your personal information are as follows:  

  • to process your order of our services and products, to enable payment for services and products, and to assist with the performance of contracts to which you are a party;
  • to send important notices, such as communications about your orders of services and products and changes to our terms of service, fees, services and products, and policies;
  • to verify identity (e.g., with a birthdate or password), assist with access to your account, and enable identification of valid users of our services and products;
  • to provide you with marketing information concerning Digital ARC products and services, including, without limitation, promotions, new service or product announcements, newsletters, updates to our features or software, or special events.  If you do not want to be on our mailing list to receive such marketing information, you can opt-out anytime by writing to us at Digital ARC, LLC, Attn: Privacy, 1723A Marsh Road, Suite 117, Wilmington, DE 19810, USA, or by emailing us at info@wearc.com.
  • to help us create, develop, operate, deliver, and improve our products, services, website, and marketing;
  • to prevent fraud, for loss prevention, and for network and account security purposes; 
  • to assist with evaluating your application and to contact you if you are applying for an employment position;
  • to comply with Digital ARC’s legal obligations.

Disclosure to Third Parties.

Digital ARC does not sell your personal information and we will not share your personal information with third parties for their marketing purposes.

At times, Digital ARC may share your personal information with third parties acting as agents of or service providers to Digital ARC.   We may do for such purposes as providing or improving our services, products, and website, delivering services and products at your request, processing your payment for services or products, providing customer service, conducting consumer research, and helping us to market our services, product, and website.  Submission of personal information through the website or any of the Services constitutes consent for the collection, use , and disclosure for marketing purposes of said personal information according to the terms of this Privacy Policy. When we share with such third parties, we require those third parties to handle it in accordance with relevant laws.  In some cases it may also be necessary for Digital ARC to disclose your personal information to comply with requests from a court or other government authorities.  If you have questions about such disclosures to third parties, you may write to us at Digital ARC, LLC, Attn: Privacy, 1723A Marsh Road, Suite 117, Wilmington, DE 19810, USA, or by emailing us at info@wearc.com.

Maintaining Accurate Information and Honoring Your Communication Preferences.

It is our desire to keep your personal information secure and accurate.  We request your help to maintain accurate personal information.  If you wish to discuss options to access, correct, suppress, or delete your personal information you can write us at  Digital ARC, LLC, Attn: Privacy, 1723A Marsh Road, Suite 117, Wilmington, DE 19810, USA, or by emailing us at info@wearc.com.  Customers who have accounts with us should maintain the accuracy of personal information that is kept in those accounts.

Digital ARC also provides you the choice of receiving or not receiving marketing and similar promotional communications related to our website, services, and products.   You can manage communication preferences through the following methods:

  • In some cases, marketing communications from us will include instructions allowing you to unsubscribe from such communication. 

Write us at  Digital ARC, LLC, Attn: Privacy, 1723A Marsh Road, Suite 117, Wilmington, DE 19810, USA, or by emailing us at info@wearc.com, and provide specific instructions concerning marketing or other communications you no longer wish to receive.  

You do not have the choice to opt out of certain required communications related to delivery of services and products (e.g., invoice or billing statements, updates to terms of service and policies) unless you have validly ended your use of such services and products in accordance with any relevant contractual conditions and terms of service. 

Consent to Electronic Communication.

By using our services, products, and websites and providing personal information to us, you agree and consent to Digital ARC communicating with you by electronic means regarding security, privacy and administrative issues relating to your use of services, products, and websites.

Protection of Your Personal Information.

Digital ARC seeks to maintain appropriate security measures to protect and secure the personal information you entrust to us.   To prevent unauthorized access, maintain data accuracy, and help ensure the appropriate use of this information, we utilize physical, administrative, and technical safeguards to protect your information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.  If you are using a payment card to make a payment on our website, payment card transaction data is encrypted under applicable regulatory standards.   However, because the internet is not completely secure, Digital ARC cannot guarantee the security of personal information you provide.

Retention of Personal Information.

Digital ARC will retain your personal information for as long we determine it is needed to fulfill the purposes for which it was collected, to comply with any applicable law, and to honor this privacy policy.  

Links to Other Websites.

From time to time, Digital ARC may provide links to other third-party websites or services that are outside of our control.  Please be aware that Digital ARC is not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that collects personal information. You visit such sites at your own discretion and risk. Digital ARC is not responsible in any way for such sites. 

Disclosure of Information in Forums and Chat Rooms.

If you participate in a discussion forum or chat room on our website or use a chat or similar function while using a Digital ARC service or product, then any information you provide there could be made available to others who may use the information to contact you and send unsolicited communications.  Digital ARC is not responsible for the personal information that you choose to submit in these forums or chat rooms or features.  

Privacy of Children.

Digital ARC is committed to not knowingly collecting personal information from children without appropriate parental or guardian consent. Please write us at Digital ARC, LLC, Attn: Privacy, 1723A Marsh Road, Suite 117, Wilmington, DE 19810, USA, or by emailing us at info@wearc.com.

 if you believe we have collected personal information from a child without valid consent so that we can take prompt, appropriate measures.  

Your California Privacy Rights.

In the last twelve months, Digital ARC may have collected, used, and shared, for business purposes, personal information as detailed in this privacy policy.  In addition, each category of data may be used by Digital ARC or shared with third parties as detailed in this privacy policy.  If you are a resident of California, you have the right to request access to and deletion of the information Digital ARC has about you.  You may submit such requests by writing us at Digital ARC, LLC, Attn: Privacy, 1723A Marsh Road, Suite 117, Wilmington, DE 19810, USA, or by emailing us at info@wearc.com.  Digital ARC will not sell your personal information without your consent.

Digital ARC is committed to not discriminating against those who exercise their California Consumer Privacy Act (CCPA) rights.  Among other commitments to those exercising their CCPA rights, Digital ARC will not deny access to its services and products, charge different rates, or provide a lower quality of service because an individual has exercised rights under the CCPA.  

Under California Civil Code § 1798.83, California residents may request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, this law provides that if the company has a privacy policy that gives either an opt-out or opt-in choice for use of your personal information by third parties for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

Digital ARC is committed to providing this alternative option.  As part of this privacy policy, Digital ARC allows you to either opt-out or opt-in to the use of your personal information by third parties for direct marketing purposes.   Currently, Digital ARC does not sell your information to third parties for marketing purposes.  Digital ARC may utilize trusted third parties to assist with its own marketing purposes.  As detailed above, Digital ARC provides you with an option not to receive such marketing communications.  

Updates to this Privacy Policy.

Digital ARC reserves the right to modify and update its privacy policy at any time and to provide you with additional information concerning how it will handle particular personal information prior to collecting such personal information as part of offering a specific service or product or specific website.  Digital ARC will post any revised version of its privacy policy on its website and include the date of the revision.  You agree to periodically check Digital ARC’s website for changes to its privacy policy and to review any changes.  Digital ARC may also provide notice of changes to its policy by sending notifications to its customers and placing a notice on its website.  You agree that by continuing to use Digital ARC’s website after any changes are in effect, you are agreeing to those changes.  Where a specific notice from Digital ARC for a service, product, or website conflicts with this privacy policy, the specific notice takes precedence.  

Contacting Digital ARC.

Should you have questions about this privacy policy, you may write us at Digital ARC, LLC, Attn: Privacy, 1723A Marsh Road, Suite 117, Wilmington, DE 19810, USA, or by emailing us at info@wearc.com.

This Privacy Policy was revised August 28, 2020.