How it Works

Onboarding

  1. To create an ARC profile, open ARC after downloading the app. You will be prompted to enter your email address, create a password, enter your country, and enter your mobile phone number.
  2. Click the “Create Account” button after filling out this information.
  3. You will then receive a text message with a six-digit code. When prompted, enter the six-digit code from your text. Click the “Sign In” button after entering your code.
  4. You will be taken right back to the in-app login screen. Enter your email and newly-formed password. Then click the “Sign In” button and you are now logged into ARC!

  1. If, for any reason, you forget your password, click “Forgot Password” on the ARC login screen.
  2. You will be prompted to enter your email address, and ARC will send you a text message with an authentication code.
  3. After entering your authentication code, you will receive a link to reset your password. Follow the link to enter a new password.

  1. To view your profile, simply click the profile picture located in the top right corner of ARC. Here, you can see your organizations, view your settings and get help if needed.
  2. To edit your personal information, click on the pencil icon in the top right corner of your screen. Here, you can update your personal information, upload a profile picture or change your password if needed.

  1. To discover and follow organizations, click the “Search” icon located on the bottom navigation bar. Existing organizations, events and groups will be on display. Scroll to see what is available or use the top search bar to discover organizations by name.
  2. Click an organization to see its profile. In the profile, you can see all scheduled events and learn more about each organization.
  3. Click the “Join Organization” button for access to events and to receive notifications regarding upcoming events.

  1. Click the “Search” icon on the bottom navigation bar to discover events, people and groups. The top bar displays each of these categories individually.
  2. Click on “Events”, “People”, or “Groups” to discover more information or use the search bar for specific searches.

  1. Next to the “Search” icon at the bottom of the screen is a bell that represents “My Notifications”. Here, you will see different notifications such as alerts, events and group invitations.
  2. Click “Accept” or “Decline” to respond to your group invitations or to RSVP to events.
  3. Swipe left on the notification and click “Delete” to delete the notification.

Groups

  1. Click on the “Groups” icon located on the far right of the bottom navigation bar. From this screen, you can view the groups you have created and the groups you have joined.
  2. To discover new groups, click the “Search” icon on the bottom navigation bar and then click the “Groups” section on the top bar. You can then search for new groups to join.

  1. To create a new group, simply touch the “Plus” icon in the Groups section of the bottom navigation bar. You will be prompted to upload a profile picture and enter information about the group.
  2. Your group information has been entered, click “Continue” and begin to search for users to add to your new group. You can invite new users and can also search for new users to add to the new group you have created.
  3. New users can also be added here by entering their email address or phone number.

  1. To invite new participants to a previously-existing group, click on a group located in the “Groups” section located on the bottom navigation bar. Use the “Plus” button on the bottom right of the screen to invite new users.

  1. If you ever need to edit the details of a group you administrate, first click on the group you want to change.
  2. Then click the three dots icon on the top right corner of the screen. You can now edit information about your group.

  1. To quickly edit, leave or mute a group, swipe left on the group and choose from the three options that appear.

  1. To request to join a new group, navigate to the new group you would like to join and then click the “Join Group” button.
  2. The administrator of the group will be notified, and you will receive a notification once you have been approved to join the group by the administrator.

  1. Starting a group call is easy with ARC. You can begin a group call by clicking on a group you administrate.
  2. Once you have clicked on the group, you then click the “Call Group” button on the top right corner of the screen. Clicking on this button will automatically notify all group members that a group call has been initiated.

  1. If you ever need to leave a group, just locate the group in your Groups section and swipe left.
  2. Click the “Leave Group” button to remove yourself from the group.

Events

  1. To view your events, click the “Events” icon on the left side of the bottom navigation bar. Here, you will see all your previously-scheduled conference calls and events in one convenient location.

  1. To create a new event, simply touch the “Plus” button on the bottom right of the Events section located in the bottom navigation bar. Click “Create Event” and then provide information about your event, including: event name, description, event host, date and time.
  2. If your event will be a recurring event, please select the “Repeat” toggle and indicate the event date.
  3. The “Advanced Settings” feature allows you to choose what type of event this will be and to set the event as public or private.
  4. Once your event information is complete, press the “Create Event” button on the bottom right of the screen. You will be prompted to search for users to add to the event.
  5. To add groups, search for a group name and press “Invite All.” Clicking this option will automatically invite all group members to this event.

  1. To cancel an invitation to an event, navigate to the Events section in the bottom navigation bar and click on the event you wish to cancel.
  2. In the middle of the screen, you will see an “Attending” button. Click the button and choose “Remove Event” from the drop-down menu.

  1. To remove an existing event from your calendar, simply locate the event in the Events section on the bottom navigation bar and swipe left on the event. You will see the option to “Invite” more event participants or to “Remove” the event.
  2. Press the “Remove” button, and the event will disappear from the Events page.

  1. To leave a current event, just click the red “End” button at the bottom of the screen.
Arc Video App

During an Event

  1. Once you are in an event, you can easily change between two different views. Simply click the “Display” icon on the bottom right corner of the screen to switch between “Grid View” and “Full Screen”.

  1. Tap the three dots icon on the bottom right of your screen to access the Event menu. There are a number of functions on the menu bar located in the middle of the screen. The first of these options is “Participants”. Here, you can see who is in the call, and you can add more people. You can also invite additional people by clicking the “Invite” button on the bottom left hand corner of the screen.

  1. Tap the 3 dots icon on the bottom right of your screen to access the Event menu.
  2. Then click the middle “Chat” tab. From here, you can direct message everyone in your group or message specific individuals.
  3. You can click the drop-down button next to the words “Chat With” to indicate who you would like to message.
  4. Start writing in the chat box to communicate with other participants in the event.

  1. Tap the three dots icon on the bottom right of your screen to access the Event menu.
  2. Then click the far right “Settings” tab. Scroll down and click “Audio Setting”. Choose between preferred audio settings in the drop-down menu.

  1. During a live event, a drop-down menu will display at the top of ARC to indicate when attendees are in the waiting room. Click the drop-down button to view the waiting room.
  2. You may then accept or decline participants by clicking the green or red icons. Touch the “Admit All” button to allow everyone in your waiting room to attend the event.

  1. To start or stop your own video function during an event, click on the green video icon. Once clicked, the icon should turn red indicating that your video stream has been stopped. Toggle between start and stop as needed during an event.

  1. To mute or unmute your own microphone during an event, click on the green microphone icon. Clicking the green icon will turn your microphone on and off as needed during an event.